Mansfeld is a supplier of ventilation and cooling systems to nurseries, laboratories and hospitals, etc. and is deeply dependent on telephony. During a recent office move, Mansfeld’s previous telephone provider failed and PC-assistance came to the rescue with technology from SmartShare which intelligently prioritises traffic from IP telephony and ensures line quality. The solution quickly paid for itself and has both reduced telephone bills by 60% and made manual telephone handling by the receptionist redundant.
Mansfeld has six employees with expertise in ventilation and cooling systems and installs everything from climate control in nurseries to industrial ventilation systems for clean room ventilation in hospital operating theatres. In many places, ventilation and cooling is vital to technical equipment, products and employees and if a system goes down, it may have catastrophic consequences for the customer. Mansfeld offers a direct emergency telephone line for critical situations and guarantees immediately on-site attendance in the event of breakdown. During a recent office move, Mansfeld lost its telephone line and this almost spelt disaster for the company. SmartShare FairRouter has now gathered all Internet traffic in a single ADSL connection and at the same time guarantees Mansfeld high quality of IP calls and high Internet speeds.